Frequently asked questions

Scope depends on the selected plan. The proposal identifies the included pages, services, gallery, contact options, location, mobile adaptation, publishing and technical components.

Not when they are included in the selected plan. The proposal states the covered period, renewal conditions and any future cost that may apply.

Yes. The responsive design adapts the structure, text, images and buttons to the main screen sizes.

Yes. Updates can be requested through a maintenance plan or assessed separately, depending on the type and scale of the change.

It depends on the plan, available content and project complexity. The schedule is confirmed in the proposal after we review the material and business objectives.

Professional, sharp, well-exposed photographs with good resolution. The better the original material, the better the final result.

It depends on the plan and the space. A set covering the main areas is usually enough to build a coherent sequence.

No. We work from the existing photographs without adding furniture, people or changes that are not present in the original image.

You receive vertical and/or horizontal formats depending on the plan. Files can be used on websites, social media, messaging and paid campaigns, subject to each platform's rules.

No. It is an optional extra. The video can be delivered with music and on-screen text only.

Yes. The services can be purchased separately or combined when that is the right fit for the business.

European Portuguese, Brazilian Portuguese, English and Spanish.

Yes. A white-label option is available for partners who want to present the work under their own brand.

The website is shown in a private preview and the video in a review version. The proposal states which adjustments are included before publishing or final delivery.

Materials are used only to complete the contracted work and are not shared with third parties without permission, except technical providers required to deliver the service.

No. You don't need accounts on technical platforms, and you never configure hosting or DNS. Movozia handles that side.

You can keep the website online through the annual Site Online renewal (€39/year) or choose a monthly maintenance plan that includes content changes.

No. Monthly maintenance is optional and suits businesses that need regular content changes.

Yes, as long as the annual domain, hosting and infrastructure renewal is active. That model does not include content changes.

A grouped request bundles small changes sent together: replacing photographs, updating hours, correcting text, changing prices or editing a menu. New features, redesigns or complex integrations are quoted separately.

Yes. You can request the transfer of the domain and files, in line with the service terms and once any outstanding amounts are settled.

Yes, as long as they are yours or you are authorised to use them. We never copy or republish third-party photographs without authorisation.

Reviews belong to the platform and their authors. We can prepare the website for properly attributed integrations or for testimonials you have authorisation to publish.

No. We include the technical foundations of local SEO, but search visibility depends on competition, content, domain authority, location and time. We do not guarantee rankings.

Yes. The video service is independent and can be added at any time, from €99.

Not in the standard packages. Full e-commerce, bespoke booking systems or advanced integrations require an individual proposal.